Privacy Policy | Hostora

1. Introduction

At Hostora, Inc., your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

2.1 Account Information

When you register as a host, we collect your name, email address, and any property details you provide for your welcome pages.

2.2 Billing Information

We use payment processors like Stripe to handle billing. We do not store your credit card details on our servers; they are managed securely by the payment processor.

2.3 Usage Data

We collect information about how you and your guests interact with the Service (e.g., page views, button clicks) to improve the guest experience.

3. How We Use Your Data

To provide and maintain the Hostora service.
To manage your host account and subscription.
To process payments and prevent fraud.
To improve our platform based on usage patterns.
To communicate with you regarding updates or support requests.

4. Data Sharing and Third Parties

We do not sell your personal data. We only share information with third-party service providers (like Supabase for database management and Stripe for payments) as necessary to provide the Service.

5. Data Retention

We retain your account information as long as your account is active. If you delete your account, we will remove your personal data from our systems within 30 days, unless required for legal compliance.

6. Security

We implement industry-standard security measures to protect your data, including encryption in transit (SSL/TLS) and at rest.

7. Your Rights (GDPR)

If you are located in the EU, you have certain rights under the General Data Protection Regulation (GDPR), including:

The right to access the data we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your data.
The right to object to or restrict processing.

8. Cookies

We use essential cookies to manage your session and preferences. You can disable cookies in your browser settings, but some features of the Service may not function correctly.

9. Contact Us for Privacy

For any privacy-related questions or to exercise your rights, please contact us at privacy@hostora.eu.